“I'm sorry, I don't think we can help." - These are the words we use in our office when we cannot take a case, and we hate to say it.
Sometimes, we have to turn someone down for a variety of reasons.
Usually we are able to be very clear why, but other times, we can't. Whenever we receive calls from prospective clients about legal matters, it is our goal to be helpful. This could mean providing someone with the information they might need to resolve an issue on their own, or suggesting an alternative means other than hiring a lawyer.
So what are the reasons why we cannot help someone? There are a few.
1) We may have a conflict of interest.
Meaning we may already represent or at least have talked to a person whose interests are adverse. For instance, two parties of a divorce or two people in a car wreck where there is a difference about who is at fault. Believe it or not, these situations do occur.
2) The client is better off not suing.
We may also turn down a case if we think the client might be better off not suing due to the facts of the case. That does not necessarily mean they do not have a case, only that we do not believe it is in the client's best interest to sue and we think the chances of winning are poor.
3) The case does not make sense, financially.
This may be offensive to some. However, while we want to help people, we are simply not in a position to do work without getting paid. Hopefully this is not shocking. We all have bills that need to be paid and each case we take that does not result in a payment to us impacts more than just the people in our office - it affects our families as well.
I also wanted to let you know we now have two NEW special reports available for those who need some free information for their legal needs:
Click here for my free probate special report.
Click here for my free disability special report.
Also, in case you missed it, we have free special reports available on workers' comp and personal injury as well:
Click here to receive my free workers’ comp special report.
Click here to receive my free personal injury special report.